Book Doctor Video Consultation Online






Video Consult Doctors in Mumbai’s #1 Maternity & Pediatrics Hospital

Your health and safety are important for us, especially in these dire times. So, we are coming to you!

As a matter of fact, doctors on Cloudnine Mumbai have already started helping patients by providing guidance to them at their houses via virtual consultations through Cloudnine’s app and the positive feedback we’re receiving from our customers fill our hearts with joy.

How to book Video consultation online?

a) Through It’s Our Baby App

Video consultation for telemedicine on Cloudnine is quite simple :

  1. 1. You have to download Cloudnine’s ‘It’s Our Baby app’
  2. 2. Register or Login
  3. 3. Tap on ‘Make an Appointment
  4. 4. Select a City, Hospital Centre, ‘doctor type’ and your preferred doctor
  5. 5. Choose Video/Tele Consult
  6. 6. Check for the doctor’s availability and book a time slot
  7. 7. After that, choose your ‘payment option’ and proceed with the booking
  8. 8. Video consultation banner would be visible at home screen 30 min prior to appointment
  9. 9. Click on the banner and continue the video consultation.

b) Through Website

You can now book appointments through the online appointment booking widget on our website as well:-

  1. 1. You can go to ‘Fix an appointment’ and Click on the option book online or use the widget present on this page
  2. 2. Select the City, Hospital, Department, Doctor, Procedure and Date
  3. 3. Book a slot on the chosen date with your preferred doctor
  4. 4. Choose Video/Tele Consult
  5. 5. Fill in your mobile number and click on Get OTP
  6. 6. You’ll receive an OTP, fill that in the OTP bar
  7. 7. After which you’ll receive an option to ‘Book Now
  8. 8. Following that, you can go ahead with finalising your booking
  9. 9. To start a video consultation, you have to download It’s our baby app
  10. 10. Video consultation banner would be visible at App home screen 30 min prior to the appointment.

We also have some exclusive additional services for your benefit that you can avail through the app, these include:

  1. 1. Home sample collection for lab test
  2. 2. Doorstep delivery of medicines
  3. 3. Pick-up & drop for crucial consultations, scans & emergencies (Within 5 Kms of the radius from the centre)
  4. 4. Vaccination at Home in Mumbai(limited to selected areas)

In these difficult times, Cloudnine is working round the clock to make your lives comfortable by providing the best services in the industry.

Hence, Cloudnine has designed a way for you to Consult the best doctor online. We are known for the high-quality services we provide and so we’re your one-stop maternity and fertility solution!
We’re sure you’ll be very happy with our Online Video consultation services.

Why Cloudnine

Cloudnine Group of Hospitals is India’s leading chain of maternity & fertility hospitals with numerous accolades. Cloudnine is always delighted to be at your service. Our sole purpose is to see you and your family happy.

We are heading the chart in providing Medical Assistance through our virtual consultation app! If you have questions regarding your health and want to get the queries answered online, go to our app and get all your doubts cleared through teleconsultation.

Cloudnine Hospitals, Mumbai has the best team of Doctors, Obstetricians & Gynecologists, Infertility Specialists, Pediatricians & Child Specialists, Neonatologists, Physiotherapists, and Nutritionists.

It has numerous accomplishments under its name, like these:

  1. 1. Instant Chat with Doctors via Cloudnine’s app
  2. 1. 80K+ Deliveries
  3. 2. 5 Lakh+ Happy Customers
  4. 3. 7 Cities
  5. 4. 16+ Centers across India
  6. 5. Level III NICU
  7. 6. NABH Certified
  8. 7. Trusted Experts with over 35+ years of Experience
  9. 8. #1 Maternity and Children’s Hospital Chain in India

FAQs about Doctor Video Consultations in Mumbai on Cloudnine

1. What is Video Consulations on Cloudnine?

Consultations held by Doctors or other specialists on Cloudnine for their patients through live video interaction via the Cloudnine’s Its Our Baby App. You can now book appointments for video consultation through Cloudnine’s website as well. Just book a slot on the website and video consult your doctor through Cloudnine’s app.

2. How do I book an appointment for Video Consultations?

You can book a video consultation by downloading “It’s Our Baby” App on Android/iOS or use the online appointment booking widget on our website.

3. Will Cloudnine provide any additional services during this time period?

Yes, exclusive additional services for your benefit is being provided that you can avail through the app, these services include:
1. Home sample collection for lab test
2. Doorstep delivery of medicines
3. Pick-up & drop for crucial consultations, scans & emergencies

4. Will my preferred doctor be available for consultation?

We’ve currently more than 200 doctors on board and more specialists will soon be joining.

5. Do I get to choose my preferred doctor?

Yes, you can choose whichever doctor you want from the available list.

6. How should I make a payment?

Through cards, digital wallets and UPI. You can connect with our call centre executives (Cloudnine Call centre No. +91 99728 99728) for further details

7. Is your payment gateway safe and secure?

Yes, we have partnered with the most trusted names from the industry

8. What happens if the video call gets disconnected in between?

You’ll be provided with an option to reconnect in such a case.

9. Can I upload the photograph of the prescription for better understanding?

Yes, you can upload all your previous documents like case history/scans/test results etc, by clicking the option to upload documents and uploading them there.

10. Is this facility available day and night?

Please select from available time slots mentioned in the App (which will differ as per Doctor’s availability/ timings).

11. What happens if my system shuts down or the internet connection stops working right when the Payment is getting processed?

If the payment goes through and is done, your appointment will be confirmed. If not, you’ll have to book again.