Why Cloudnine!

Cloudnine Group of Hospitals is by far the best maternity care providers in the country. It has won numerous accolades and is always delighted to be of service to the mother and child.

Your happiness is Cloudnine’s driving force.

The benefits of video consulting as an alternative to a physical meeting with the doctor include- minimising travel, avoid the spread of infections, managing/ reducing stress and encouraging self-care.

Cloudnine Hospitals have an amazing team of Doctors, Obstetricians & Gynecologists, Pediatricians & Child Specialists, Neonatologists, Physiotherapists, and Nutritionists.

It’s accomplishments never cease to encourage competitors in the same field:

1. Instant Chat with Doctors via Cloudnine’s app
   

2. 1 Lacs+ Deliveries
   

3. 5 Lacs+ Happy Customers
   

4. 7 Cities
   

5. 16+ Centers across India
   

6. Level III NICU
   

7. NABH Certified
   

8. Trusted Experts with over 35+ years of Experience
   

9. #1 Maternity and Children’s Hospital Chain in India
   

FAQs about Doctor Video Consultations on Cloudnine

1. What is Video Consultation on Cloudnine?
   

   Consultations held by Doctors or other specialists on Cloudnine for their patients through live video interaction via the Cloudnine’s Its Our Baby App. You can now book appointments for video consultation through Cloudnine’s website as well. Just book a slot on the website and video consult your doctor through Cloudnine’s app.

2. How do I book an appointment for Video Consultations?
   

   You can book a video consultation by downloading “It’s Our Baby” App on Android/iOS or use online appointment booking widget on our website.

1. Will Cloudnine provide any additional services during this time period?
   

   Yes, exclusive additional services for your benefit is being provided that you can avail through the app, these services include:

   1. Home sample collection for lab tests.
      

   2. Pick-up and drop for crucial consultations, scans and emergencies.
      

   3. Doorstep delivery of medicines.
      

   Terms and conditions apply

2. Will my preferred doctor be available for consultation?
   

   We’ve currently more than 200 doctors on board and more specialists will soon be joining.

3. Do I get to choose my preferred doctor?
   

   Yes, you can choose whichever doctor you want from the available list.

4. How should I make a payment?
   

   Through cards. digital wallets and UPI. You can connect with our call centre executives (Cloudnine Call centre No. +91 99728 99728) for further details.

5. Is your payment gateway safe and secure?
   

   Yes, we have partnered with the most trusted names from the industry (tone assuring)

6. What happens if the video call gets disconnected in between?
   

   You’ll be provided with an option to reconnect in such a case.

7. Can I upload the photograph of the prescription for better understanding?
   

   Yes, you can upload all your previous documents like case history/scans/test results etc, by clicking the option to upload documents and uploading them there.

8. Is this facility available day and night?
   

   Please check the app for the available time slots. Time slots for the doctors may differ as per their availability.

9. What happens if my system shuts down or the internet connection stops working right when the Payment is getting processed?
   

   If the payment goes through and is done, your appointment will be confirmed. If not, you’ll have to book again.