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Customer Review

Customer feedback keeps us going. Here is the unedited stream of feedback from Cloudnine customers,
once they have delivered with us.
Timely medical aid, doctors’ expertise, state-of-the-art facilities and a dedicated team of professionals have added to the joy of many couples. We are grateful for the motivating customer feedback we receive everyday.

Overall Rating

Overall rating of Cloudnine is 1/5. The figures are an average of feedback
from 71 people who delivered with us.
1 Star Reviews
not happy at...
not happy at all not professional
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Baby arjan
13th Jan, 2017(11:40 AM)
  • starstarstarstarstar
Baby of rashmi
11th Jan, 2017(02:21 PM)
  • starstarstarstarstar
very disorganised and...
very disorganised and not briefed on processes
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9th Jan, 2017(04:31 PM)
  • starstarstarstarstar
worst servic3
Bo swetha
9th Jan, 2017(03:41 PM)
  • starstarstarstarstar
good service
Maya Tupsundar
25th Dec, 2016(11:52 AM)
  • starstarstarstarstar
extremely poor nursing,...
extremely poor nursing, patient delivered in room, not in labor room. untrained nurses on night shift of 11.12.2016. duty doctor did not respond to request to assist on 12.12.16 for checking the reason for extreme pain in labor time.she came after half an hour by that time patient had delivered in room 301.nurses did not know the procedure to handle the situation. they closed the patient legs when the baby was almost out. the asked the patient to clean motion in washroom with baby half out. who would be responsible if there was a mishappening?ip service did not respond to grievance inspite of explaing the issue to ip reprentatives sanjana, deepa, kumar.there are so many issues , if anybody cares about the patients then call me up to get the details.
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15th Dec, 2016(04:01 AM)
  • starstarstarstarstar
worst night duty...
worst night duty staff response.. night duty nurses attitude was worst possible seen.. arrogance to respond on calls.. even the epiduralcath was leaking no nurse came to check and even telling the pt in labour pains not to make noise. no waste seggregation process in place.. no regular empltying or cleaning of dustbins..cheating with double entries..long way to go cloud 9.. terrible experience. jus a colourf ul nursing home nothin beyond dat. a thumbs down in most aspects
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13th Dec, 2016(12:11 AM)
  • starstarstarstarstar
Baby of shreevani
11th Dec, 2016(07:54 PM)
  • starstarstarstarstar
basic hygeine was...
basic hygeine was not maintained. quality of cleanliness and response to customer services needs lot of improvement. delivery package should not have hidden things. like for photography , it is highly expensive and charged on top of the package . although it was included in the pkg at the time booking.
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3rd Dec, 2016(02:27 PM)
  • starstarstarstarstar
worst cusomer relation...
worst cusomer relation incharge person miss deepa and worst center head miss shilpa.i will seriously not recomand your hospital to anyone.
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24th Nov, 2016(08:48 PM)
  • starstarstarstarstar
as room was...
as room was not clean enough. some of the nurses are not good
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Babh of abhaya
23rd Nov, 2016(07:30 PM)
  • starstarstarstarstar
many reasons, explained...
many reasons, explained to the concerned person
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11th Nov, 2016(07:36 AM)
  • starstarstarstarstar